Information & PolicyPlease take a look at this page before proceed on with your purchase from our online shopping cart
Please read before shopping with us 🙂
Delivery & Returns
Choose the correct delivery charge and time slot for your flower purchase during checkout:
1) Normal Door delivery – Inclusive
2) Weekend (Saturday & Sunday Delivery – Additional $5
3) Self Collection – Deduct $10
4) Postage for AddOn Gift only – $5
There will be no delivery service on Public Holiday
Delivery Time Slot:
1) Before 1pm
2) After 1pm
All deliveries are subjected to our delivery slots availability. Kindly check with us to avoid any disappointment.
Our delivery schedule cutoff time:
|Day of order||Monday – Friday|
|Time of order||Earliest delivery time|
|12am – 1pm||10am – 1pm
(Next Working day)
|1pm – 6pm||1pm – 6pm
(Next Working day)
|Day of order||Saturday, Sunday & Public Holiday|
|Time of order||Earliest delivery time|
|All day||9am – 1pm
(Next working day)
Prefer to collect it yourself?
You are welcome to self collect your order from A Simple Lifestory Atelier @ 74 South Bridge Road Level 6 .
All self collection is strictly based on appointment. Please confirm with us the date/time you are coming to collect your order before coming.
Returns & Cancellation
There will be no refund once order is confirmed and payment is done.
All our goods sold are non-exchangeable and non-refundable.
All prices shown are NETT PRICES based on Singapore dollars (SS$)
Please note that all order will only be processed after payment is being received.
Decision made of your choice of our floral gift, it is time to checkout.
During checkout, option of Bank transfer or Paypal mode of payment will be available.
Full payment has to be received at least 1 working day before we can confirmed and deliver your order.
Please transfer the full amount of including delivery charge to our corporate bank account as follows:
Account Name: A Simple Lifestory LLP
United Overseas Bank (UOB Current)
A/C No: 421-301-518-9
Bank Code: 7375
Branch Code: 494
Account Name: Tay
A/C No: 1800-5166-0
Please email the bank transfer transaction number with customer name to retail@asimplelifestory or SMS/whatapp to 96825226 so that we can confirm your order.
We accept all major credit cards payment via paypal.
To pay via Paypal, simply select the Paypal option and proceed to the next step.
We will send you an confirmation email after your payment has been received.
If you meet any problems during checkout, do email us email@example.com or call 6467 2188 to check with us.
Other payment method
Cash payment are welcome if you don’t mind dropping by our atelier @ 74 South Bridge Road Level 6.
Do take note that payment must be done before intended delivery date, else order will be void.
Feel free to check with our friendly sales staff for more information on the Terms & Conditions or any other matters; we will be happy to be of any assistance to you.
Thank you for your support to A Simple Lifestory (Flowers & Gifts)
& We hope to see you soon!
At “WWW.ASIMPLELIFESTORY.COM”, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used to process your orders and to provide a more personalized experience on our site. Our site uses a 128 bit encrypted SSL to increase the security of our customer’s information. However, we “A SIMPLE LIFESTORY LLP” do not guarantee complete security on stored information, however, we have installed and applied our encrypted pages and installed our SSL certificate to prevent stolen information.
How Do We Use the Information We Collect?
When you become an “WWW.ASIMPLELIFESTORY.COM” member, we ask you to fill out a form that requests your name, address and e-mail address as well as some demographic information such as gender and date of birth.
“WWW.ASIMPLELIFESTORY.COM” will NOT share data with trusted partners to help us perform statistical analysis.
Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment.
Your demographic information (gender, date of birth, etc.) will be used for several security purposes, to ensure you are who you say you are and in fact you are paying with your credit cards and not someone using your stolen credit cards.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. “WWW.ASIMPLELIFESTORY.COM” does not store this information and uses it for the sole purpose of sending this one-time email.
Our Use of Log Files
When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.
All “WWW.ASIMPLELIFESTORY.COM” employees take your personal information very seriously. All employees must learn and obey our security policies. Access to member personal information is limited to key management personnel and our member services department. The information is ID and password protected and our Web security is reviewed on a monthly basis. We have also installed and implied our site with a 128 bit encryption SSL.
Correcting/Updating Your Personal Information
After becoming an “WWW.ASIMPLELIFESTORY.COM” subscriber you may correct/update your personal information by clicking on the ‘My Account’ link at the top of any page, entering your ID, password and birth date when prompted and clicking the Edit Information button. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our member services group through the ‘My Account’ section, or the ‘Contact Us’ section.
Links To Other Sites
From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes such as winning a contest. Administrative e-mails will not contain promotional materials. If you choose to receive our News Letters, they will contain promotional materials from “WWW.ASIMPLELIFESTORY.COM”.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site
We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our members receive the order and to lower costs associated with our programs.
Periodically, contests are run on our site. Sometimes contests are sponsored by our customers. To enter these contests you need only to enter your ID and password and your guess. At the time of entry, you may decide if you wish to have your first name and state posted on our site if you are the winner. Winner’s names are NEVER shared with our customers without their consent.
Cookies are pieces of information that your browser stores on your computer’s hard drive which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.
Your Feedback is Always Welcome
You can reach us via email at “firstname.lastname@example.org”
587 BUKIT TIMAH ROAD, #03-37 CORONATION SHOPPING PLAZA
Due to recent climate changes and seasonal reasons, choice of filler flowers and foliage might be different from illustration. Our designers will change accordingly to make sure the bouquet to be at its upmost presentable.
We reserves all rights to substitute appropriate flowers and/or gift item of equal value in the event that the flower/gift featured is/are not available at the time of ordering.
Condition of Use
Terms and Conditions of Use Agreement
Acceptance of Agreement. You agree to the terms and conditions outlined in this Terms and Conditions of use Agreement (“Agreement”) with respect to our site (the “Site”). This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content, products or services provided by or through the Site, and the subject matter of this Agreement. This Agreement may be amended by us at any time and from time to time without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement prior to using the Site.
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Third-Party Services. We allow access to or advertise third-party merchant sites (“Merchants”) from which you may purchase or otherwise obtain certain goods or services. You understand that we do not operate or control the products or services offered by Merchants. Merchants are responsible for all aspects of order processing, fulfillment, billing and customer service. We are not a party to the transactions entered into between you and Merchants. YOU AGREE THAT USE OF SUCH MERCHANTS IS AT YOUR SOLE RISK AND IS WITHOUT WARRANTIES OF ANY KIND BY US, EXPRESSED, IMPLIED OR OTHERWISE INCLUDING WARRANTIES OF TITLE, FITNESS FOR PURPOSE, MERCHANTABILITY OR NON-INFRINGEMENT UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY DAMAGES ARISING FROM THE TRANSACTIONS BETWEEN YOU AND MERCHANTS OR FOR ANY INFORMATION APPEARING ON MERCHANT SITES OR ANY OTHER SITE LINKED TO OUR SITE.
Third-Party Merchant Policies. All rules, policies (including privacy policies) and operating procedures of Merchants will apply to you while on such sites. We are not responsible for information provided by you to Merchants. We and the Merchants are independent contractors and neither party has authority to make any representations or commitments on behalf of the other.
Payments. You represent and warrant that if you are purchasing something from us or from our Merchants that (i) any credit card information you supply is true, correct and complete, (i) charges incurred by you will be honored by your credit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any shipping fees and applicable taxes.
Securities Laws. This Site may include statements concerning our operations, prospects, strategies, financial condition, future economic performance and demand for our products or services, as well as our intentions, plans and objectives, that are forward-looking statements. These statements are based upon a number of assumptions and estimates which are subject to significant uncertainties, many of which are beyond our control. When used on our Site, words like “anticipates,” “expects,” “believes,” “estimates,” “seeks,” “plans,” “intends” and similar expressions are intended to identify forward-looking statements designed to fall within securities law safe harbors for forward-looking statements. The Site and the information contained herein does not constitute an offer or a solicitation of an offer for sale of any securities. None of the information contained herein is intended to be, and shall not be deemed to be, incorporated into any of our securities-related filings or documents.
Links to Other Web Sites. The Site contains links to other Web sites. We are not responsible for the content, accuracy or opinions express in such Web sites, and such Web sites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked Web site on our Site does not imply approval or endorsement of the linked Web site by us. If you decide to leave our Site and access these third-party sites, you do so at your own risk.
Submissions. All suggestions, ideas, notes, concepts and other information you may from time to time send to us (collectively, “Submissions”) shall be deemed and shall remain our sole property and shall not be subject to any obligation of confidence on our part. Without limiting the foregoing, we shall be deemed to own all known and hereafter existing rights of every kind and nature regarding the Submissions and shall be entitled to unrestricted use of the Submissions for any purpose, without compensation to the provider of the Submissions.
Return Policy. Due to the nature of our online site, and the products listed, we “A SIMPLE LIFESTORY LLP” have a strict NO RETURN policy for any product. No product shall be able to be returned for a like item, or for a cash refund.
Venue; Applicable Law. YOU AGREE THAT ALL ACTIONS OR PROCEEDINGS ARISING DIRECTLY OR INDIRECTLY OUT OF THIS AGREEMENT, OR YOUR USE OF THE SITE OR ANY SAMPLES OR PRODUCTS OBTAINED BY YOU THROUGH SUCH USE, SHALL BE LITIGATED IN THE CIRCUIT COURT OF “Singapore”, YOU ARE EXPRESSLY SUBMITTING AND CONSENTING IN ADVANCE TO SUCH JURISDICTION IN ANY ACTION OR PROCEEDING IN ANY OF SUCH COURTS, AND ARE WAIVING ANY CLAIM THAT “SINGAPORE” , “SINGAPORE” OR THE DISTRICT OF “SINGAPORE” IS AN INCONVENIENT FORUM OR AN IMPROPER FORUM BASED ON LACK OF VENUE. This site is created and controlled by “A SIMPLE LIFESTORY LLP” will govern the terms and conditions contained in this Agreement and elsewhere throughout the Site, without giving effect to any principles of conflicts of laws.
Lapsed Accounts: In order to keep “A SIMPLE LIFESTORY LLP” membership roster current, if a Member does not access his or her account for a period of “365” days or more, “A SIMPLE LIFESTORY LLP” may, in its sole discretion, terminate such Member’s account. “A SIMPLE LIFESTORY LLP” will endeavor to notify a Member of “A SIMPLE LIFESTORY LLP” intent to terminate such Member’s account by notice to such Member’s provided email address at least “36” days prior to deactivation. If the Member fails to respond to such email notice with “36” days after the day it is sent by “A SIMPLE LIFESTORY LLP”, such Member’s account will be terminated as noted above. Therefore, “A SIMPLE LIFESTORY LLP” strongly recommends that all Members keep their accounts and contact data current and in use. While “A SIMPLE LIFESTORY LLP” desires to prevent active accounts from being terminated prematurely, “A SIMPLE LIFESTORY LLP” has no obligation to maintain accounts that appear to “A SIMPLE LIFESTORY LLP” to have been abandoned. Each Member agrees that failure to access his or her account for “36” days or more conclusively indicates that such Member’s account has been abandoned and that the account may therefore be terminated.
Verify Members’ Address: “A SIMPLE LIFESTORY LLP” reserves the right to contact a Member via email to verify the accuracy of account information (including the Member’s correct name and address) that is needed to provide the Member with the information he or she requested from “A SIMPLE LIFESTORY LLP”.
Valentine's Day Order information
Valentine’s Day 2015
Prices quoted are in Singapore dollars and the Vday special is valid for the period of 10 – 15 Feb 2015
For other orders please check with our friendly customer service officers
To make your order, call 62200090 or email email@example.com.
All successful orders will be confirmed via email, telephone or SMS.
All Valentine’s Day 2015 orders have to be confirmed with payment received at least 3 days before collection/delivery dates.
There will be no refund once payment is made.
All goods sold are non-refundable and non-exchangeable.
Payment can be made via cash, PAYPAL (VISA, MasterCard or AMEX) or bank transfer.
Once the item is delivered or collected, the order is completed.
For any complaint, please email the picture of the item within 24 hours from the time received, A Simple Lifestory will look into each case and reserves all rights to the conclusion.
A Simple Lifestory may, in its sole discretion, modify or revise these Terms & Conditions at any time by updating this web-page.
You are bound by any such modification or revision and should therefore visit this page periodically to review the Terms & Conditions.
A Simple Lifestory reserves all rights to substitute appropriate flowers and/or gift item of equal value in the event that the item featured is/are not available.
Disclaimer: A Simple Lifestory reserves all rights to reject orders at its discretion; customer shall not seek any claims or refunds from A Simple Lifestory with regards to any purchases and please note that all terms and conditions are subjected to change without prior notice.
Delivery slots are limited, kindly check with us if you require delivery for this period of 10 – 15 Feb 2015
Below details MUST be provided:
Sender’s name & contact number, recipient’s name & contact number, delivery address, date of delivery and message(if any)
There will be NO re-delivery or re-location during this period 10 – 15 Feb 2015
There will NOT be time specification for delivery on 14 Feb 2015, delivery can be anytime from 9am to 6pm.
In the event where recipient is NOT present when delivery is made, we will leave the item outside the delivery address and this will be deemed as delivery is made. Non-delivery due to incorrect details will be treated as order withheld and no refund will be made.
We do NOT deliver to the following locations during 10 – 15 Feb 2015:
Army camps, Jurong Island, Airport cargo complex & terminals, PSA ports, Ferry points, Sentosa and Offshore islands.
We do not provide overseas delivery.